Gillian Xie
Find details of past work below!
With increasing crowds at the event, Vivid Sydney has the opportunity to improve their ability to provide all the relevant information to users to allow for a smooth planning experience. I focussed on a desktop solution that allows users to easily browse events and add them to lists that can be used to plan journeys ahead of the event.
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In a London Borough severely in debt, I led the design and implementation of a £4m annualised cost saving solution to a London Borough social care service. This involved a reallocation of resources to ensure as many individuals as possible could benefit from the service, as well as improving partnership and multi-disciplinary working to more effectively improve the independence of service users.
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Through working closely with client counterparts, I coached staff to setup and utilise performance management structures to reduce delays in the service. This included designing dashboards that showed relevant metrics as well as automating manual data-entry to support these processes.
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A quick-paced project where I worked alongside clients at a food manufacturing site to identify key areas of waste including quality assurance, giveaway and cooking times and temperatures. This laid the groundwork for solutions that would deliver £3m annualised cost savings.
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Interested in knowing more? Feel free to get in touch by filling in the contact form below or connect with me directly via LinkedIn!
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